Platinum Painting of Dallas Customer Satisfaction Survey

Putting our customer’s needs and wants first is central to what we do here at Platinum Painting, so if you’ve recently completed a project with us, we’d love to get your feedback. We strive to give everyone we work with the best service possible, and your comments will enable us to keep reaching this goal.

When you first contacted Platinum Painting, did you find the response courteous and timely?
Was the level of follow-up prompt and appropriate?
Should there be more follow-ups after the estimate?
Did you find the estimator courteous?
Do you feel that the estimator listened to your needs/requests and acted upon them?
Was the estimator timely in keeping appointments?
Were the painters courteous and timely?
Were the painters neat while in your home?
Do you feel the painters paid adequate attention to detail?
Was proper clean-up done upon completion?
Are you pleased with the final results?
Was the job completed to your satisfaction?
Did we meet your expectations?
Will you use Platinum Painting in the future?
Will you recommend Platinum Painting to your family and friends?
Can we use you for a reference?

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